Shocker State University Wichita

Shocker State University Wichita

Shocker State University Wichita

Air travelers, rejoice: The Airline Quality Rating Report states that the leading U.S. airlines have improved for the first time in five years. The 19th installment of the annual national Airline Quality Rating found that all 17 airlines included in the study improving their performance in 2008, after an overall worst-ever industry score the previous year.

Airlines Show Improvement Despite Lower Passenger Rates

The report found that all the major players improved in all four major elements of the AQR: on time performance, denied boarding, baggage handling, and complaints from customers.